Analysis & Diagrams

• 2 by 2 matrix
• SWOT Analysis = Strengths, Weaknesses/Limitations, Opportunities, and Threats (Sterkte-zwakteanalyse)
• Analysis diagram simplified Activity diagram (model the behaviors and process flow of a system).
• Fault Tree Analysis
• Risk Analysis

Root Cause Analysis

• fishbone / cause and effect diagram
• Force Field Analysis – Visually show forces that impact your problem or issue
• Scatter Diagrams – Graphs the relationship of two variables – quantifies the correlation, showing how one variable influences another
• Process Mapping – Maps the “as is” flow of activities that make up a process – look for excessive handoffs, redundancies, and other root causes of inefficiencies
• Benchmarking – Compares existing performance to another internal or external source, identifies issues not otherwise revealed through other techniques

Classic Software Modeling & Diagrams

• Swimlane
• Flowchart
• UML

Other: Pareto Chart, root cause analysis (RCA), kaizen, SWOT analysis, PEST analysis, control chart, brainstorming, forecasting, regression analysis, ITIL diagram,

Strangers: DMAIC, BPMN diagram, IDEF0 diagram, SDL diagram, EPC diagram